Skip to content

Business administration

Review plans and manage billing

Understand the current account plan and use the supported billing portal.

Desktop · Free / Pro · Owner

Before you begin

  • Sign in to Eva and select the intended project.
  • Use fictional records when practising; changes affect the selected business.

Starting screen: /dashboard/account?tab=plans

1. Open Plans

Open Account, then Plans/Plans and billing.

Expected result: Free and Pro plan presentation appears.

Confirm it worked: Check current plan and account identity.

Result: Open Plans. Select the image to enlarge it.

2. Review plan differences

Read allowances and gated capabilities on Free plan and Pro plan.

Expected result: The upgrade and management controls match your entitlement.

Confirm it worked: Do not infer feature access from a cached card alone.

3. Choose a billing action

Use Upgrade monthly or Upgrade annually only when you intend to purchase. Existing subscribers use Manage in Stripe or Retry payment in Stripe.

Expected result: Eva redirects to the supported Stripe checkout or portal.

Confirm it worked: Review price, cadence and payment details in Stripe before confirmation.

4. Verify the return state

After completing or cancelling the external flow, return to Eva and check the processing/cancelled state and plan.

Expected result: Billing state updates through the authoritative subscription flow.

Confirm it worked: Check actual entitlements; a redirect alone does not prove a purchase completed.

Troubleshooting and alternatives

The walkthrough does not make a live purchase. Local demos use deterministic billing presentation; live checkout acceptance is a separate test.

If payment is processing, wait for reconciliation and use the displayed recovery route rather than buying again.

Related guides