Automations
Inspect automation results and failures
Distinguish a review result from queue, worker and delivery problems.
Before you begin
- Sign in to Eva and select the intended project.
- Use fictional records when practising; changes affect the selected business.
Starting screen: /dashboard/roster
1. Open history
Click Open roster history from Roster.
Expected result: The Roster history view opens.
Confirm it worked: Confirm the selected project and responsibility.
2. Inspect a review
Open the relevant completed review. Read its trigger, outcome and any channel update.
Expected result: The recorded result is available without rerunning the agent.
Confirm it worked: Check timestamps and source before treating the result as current.
3. Inspect failed or queued work
Select a failed or pending item and read the displayed failure/recovery details.
Expected result: The history distinguishes queued, completed and failed work.
Confirm it worked: A durable queued item may remain after a dispatcher wake failure.
4. Review email delivery separately
Inspect notification/delivery status where available.
Expected result: A completed review can have a separate email-delivery failure.
Confirm it worked: Do not label the whole review failed solely because its notification failed.
Troubleshooting and alternatives
Retry only through supported controls after checking the failure reason. Repeating a task can produce another review and notification.
The history is scoped to the active project. Missing entries may be due to project selection, filters or an event that was never admitted.