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Accounting

Record a document payment

Record a real payment against the intended issued document.

Desktop · Free / Pro · Owner / Editor

Before you begin

  • Sign in to Eva and select the intended project.
  • Use fictional records when practising; changes affect the selected business.

Starting screen: /dashboard/accounting

1. Open the issued document

Action: Open the issued document. Select the image to enlarge it.

In Sales or Expenses choose the intended issued document.

Expected result: The document detail includes payment actions when eligible.

Confirm it worked: Compare reference, customer/supplier and outstanding amount.

Result: Open the issued document. Select the image to enlarge it.

2. Open payment recording

Action: Open payment recording. Select the image to enlarge it.

Click Record payment.

Expected result: The payment dialog displays the document context.

Confirm it worked: Confirm this is the correct invoice or bill.

Result: Open payment recording. Select the image to enlarge it.

3. Enter payment information

Action: Enter payment information. Select the image to enlarge it.

Fill Amount, payment date and the shown reference/account fields.

Expected result: The form contains the intended allocation.

Confirm it worked: Use the actual payment amount; review partial payments explicitly.

Result: Enter payment information. Select the image to enlarge it.

4. Save and verify the balance

Action: Save and verify the balance. Select the image to enlarge it.

Click Save payment and return to the document or Outstanding balances.

Expected result: The payment updates the relevant outstanding balance.

Confirm it worked: Reload and confirm both the payment entry and remaining balance.

Result: Save and verify the balance. Select the image to enlarge it.

Troubleshooting and alternatives

Recording a payment updates the books; it does not initiate a bank transfer or charge a customer.

Do not record the same payment again while waiting for feedback. Confirm the payment record before retrying.

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