Communications and support
Set a project mailbox signature
Save the signature and optional logo used for mailbox messages.
Before you begin
- Sign in to Eva and select the intended project.
- Use fictional records when practising; changes affect the selected business.
Starting screen: /dashboard/inbox
1. Choose the mailbox
Open Project mailboxes and select the mailbox whose signature you want to update.
Expected result: The selected mailbox context is visible.
Confirm it worked: Check the mailbox name before opening its settings.
2. Open signature settings
Click Email signature settings.
Expected result: The signature settings form appears.
Confirm it worked: Read the existing signature before replacing it.
3. Edit signature content
Enter the intended Email signature and choose a Logo asset when supported. Include only accurate business contact details.
Expected result: The form contains the proposed signature.
Confirm it worked: Use a project asset you have permission to include.
4. Save and inspect a draft
Click Save signature. Reopen settings and inspect a subsequent reply draft.
Expected result: The saved signature is available to the mailbox workflow.
Confirm it worked: Check its content and formatting before sending an email.
Troubleshooting and alternatives
Changing a signature is not a request to send a message. Drafts should still be reviewed for recipients and content.
If the logo is absent, confirm it exists in the current project’s assets.